Privacy Policy

When you contact Vestiestilo through our website, we may collect information that you voluntarily provide, including your name, phone number, email address, preferred Vestiestilo location, requested service and the content of your message.

When scheduling pickup or delivery, additional information may be submitted through Calendly or another scheduling service.

Please do not submit highly sensitive personal information through our contact forms or scheduling tools.

We use information you provide to respond to inquiries, communicate about garment-care services, schedule or coordinate pickup and delivery, provide customer support and maintain appropriate business records.

We may also use information to protect the website, prevent misuse, troubleshoot technical issues and improve our services and customer experience.

Information submitted through the Vestiestilo contact form is sent to our team by email so that we can respond to your request.

Messages may be retained for as long as reasonably necessary to respond to your request, provide services, maintain business records and meet legal or administrative obligations.

Pickup scheduling may open or embed Calendly, a third-party scheduling service. Information submitted to Calendly is also subject to Calendly’s own privacy practices and terms.

Our website may also contain links or integrations involving services such as Google Maps, Google Reviews and social media platforms. When you interact with those services, their own privacy policies and technologies may apply.

Third-party service providers may process limited information when necessary to provide website hosting, email delivery, scheduling, security or similar operational services.

The website may use cookies or similar technologies that are necessary for website functionality, security and performance.

Third-party services embedded in or linked from the website may also use their own cookies or similar technologies. Their use of those technologies is governed by their respective privacy policies.

You can control or delete cookies through your browser settings. Disabling some cookies may affect certain website features.

Our website may display publicly available customer reviews from Google through a third-party review widget. Review content, reviewer names, profile images, ratings and related information are provided through Google or the review integration service.

Reviews displayed on our website remain subject to the policies and privacy practices of the platforms from which they originate.

We may share information with service providers that help us operate the website, communicate with customers, deliver email, schedule appointments or provide other business services.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, prevent fraud or protect the safety of our customers, staff or others.

Vestiestilo does not sell personal information for monetary consideration.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to customer requests, maintaining business records and meeting legal, accounting or administrative requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Depending on applicable law, you may have rights regarding personal information that you previously provided to us, including requesting access, correction or deletion.

To make a privacy-related request, contact us at contact@vestiestilo.com.

We may need to verify your request before taking action and may retain certain information when required or permitted for legal, security, accounting or business-record purposes.

We use reasonable administrative and technical measures intended to protect information handled through our website. However, no website, email system or internet transmission can be guaranteed to be completely secure.

Our website and services are not directed specifically to children, and we do not knowingly request personal information from children through the website. If you believe a child has provided personal information to us, please contact us so we can review the situation.

Our website may contain links to websites or services operated by other companies. Vestiestilo is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy as our website, services or privacy practices change. The updated version will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or information you previously provided to Vestiestilo, contact us at:

Vestiestilo Dry Clean & Alteration
Email: contact@vestiestilo.com

Effective date: October 6, 2026.